Shipping policy

Shipping Policy

Order Processing Times

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times may vary based on your location and shipping method chosen.

• Standard Shipping: Typically 5-7 business days

• Express Shipping: Typically 2-3 business days

Shipping Destinations

Highlightz currently ships to addresses within the United States. We do not ship to P.O. boxes, APO/FPO addresses, or international addresses at this time.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor your shipment and track its progress.

Shipping Delays

While we strive to deliver orders promptly, unforeseen circumstances such as weather conditions, carrier delays, or high demand may impact delivery times. We appreciate your patience in these cases and encourage you to use your tracking number to monitor any delays.

Damages and Lost Packages

Highlightz is not responsible for packages lost or damaged in transit. If your package arrives damaged, please contact the carrier to file a claim. Be sure to retain all packaging materials and damaged goods before filing a claim.

Shipping Support

For questions or concerns regarding shipping, please contact us at HighlightzTips@gmail.com. We are here to assist with any inquiries related to your shipment.